Admin GuidesOverview

Admin Guides

Step-by-step configuration guides for tenant administrators.

GuideDescription
General SettingsTenant language, timezone, and locale defaults
Course ManagementCreate, edit, organize (folders), and publish courses
Block-Based LessonsBuild rich lessons from reorderable content blocks
Course EnrollmentsEnroll/unenroll learners, bulk enroll, version upgrades, and auto-enrollment rules
Course Pricing & CouponsSet course prices and create discount codes (e-commerce foundation)
Templates (Certificates & Email)Certificate templates + per-notification email overrides with variables
CertificatesCertificate issuance (templates now live under Templates)
CEU / Credit HoursAward continuing-education credit per course
Certificate Verification & RevocationPublic verify pages + revoke issued certificates
Learning PathsGroup courses into structured curricula
Learning Path EnrollmentAssign learners to paths, linear locked-release, and catalog self-enroll
Recurring AssignmentsRe-assign compliance courses on a schedule
Recertification & RenewalsCourse validity periods + expiry-triggered renewals
User ManagementRoles, groups, SCIM provisioning
Data Import (Switcher)Import users, enrollments, and completion history via CSV
Group Admin RoleDelegate admin access to group managers
SCORM ContentUpload and manage SCORM packages
cmi5 ContentUpload and manage cmi5 (xAPI) packages; built-in LRS
AICC ContentUpload and manage AICC (HACP) packages; built-in endpoint
Quiz AuthoringBuild quiz questions, choices, and scoring
Manual Grading (Essays)Grade essay answers from the grading queue
Post-Course SurveysCollect learner feedback (Kirkpatrick L1)
QR Attendance Check-InLearners self-check-in to in-person sessions by scanning a QR code
SSO SetupSAML 2.0 and OIDC single sign-on
SSO-Only ModeRequire SSO tenant-wide; break-glass recovery account
Multi-Factor AuthenticationTOTP MFA policy, enrollment, and recovery
Account Lockout & Password RotationFailed-login lockout thresholds and password rotation policy
Support AccessGrant Embay support staff time-limited, audited login access (consent-based)
Self-Registration & Public CatalogAllow learner self-signup and expose a public course catalog
White-Label & BrandingCustom domain, logo, and colours
IntegrationsTabbed Integrations menu: video conferencing (Zoom/Meet), API keys, and webhooks
NotificationsEmail and in-app notification templates
Analytics (Reports)Built-in reports and scheduled delivery
Billing PortalPlan changes, payment methods, usage, and invoices
Data Retention & PrivacyRetention schedule, recording expiry, Law 25 deletion requests
Sandbox EnvironmentTest configuration without affecting learners
Platform AdminEmbay staff — cross-tenant operations