Admin GuidesOverview

Admin Guides

Step-by-step configuration guides for tenant administrators.

GuideDescription
General SettingsTenant language, timezone, and locale defaults
Content PolicyWhich websites an iframe module may embed (allowlist)
Course ManagementCreate, edit, organize (folders), and publish courses
Course LanguagesOffer a course in several languages with identical structure
AI Course TranslationDraft a translation of lesson text and quizzes with AI, reviewed before anything is saved
Block-Based LessonsBuild rich lessons from reorderable content blocks
Course EnrollmentsEnroll/unenroll learners, bulk enroll, version upgrades, and auto-enrollment rules
Assigning Courses to GroupsAssign courses to whole groups — backfills current members, keeps future joiners in sync
Course Versioning & Re-enrollmentWhat publishing a new version does to in-progress and completed learners, and how to require a retake
Course Pricing & CouponsSet course prices and create discount codes (e-commerce foundation)
Templates (Certificates & Email)Certificate templates + per-notification email overrides with variables
CertificatesCertificate issuance (templates now live under Templates)
CEU / Credit HoursAward continuing-education credit per course
Certificate Verification & RevocationPublic verify pages + revoke issued certificates
Learning PathsGroup courses into structured curricula
PrerequisitesRequire any number of courses and/or paths to be completed before a learner can enroll in a course or path
Skills & CompetenciesBuild the skills library, map skills to courses, and read the gap analysis
Team Skills MatrixPeople against the skill levels their job roles require: filter, read coverage, export
GamificationPoints, badges, levels and leaderboards — off by default
Learning Path EnrollmentAssign learners to paths, linear locked-release, and catalog self-enroll
Recurring AssignmentsRe-assign compliance courses on a schedule
Recertification & RenewalsCourse validity periods + expiry-triggered renewals
User ManagementRoles, groups, SCIM provisioning
Roles and PermissionsThe seven built-in roles + custom roles (RBAC v2)
Data Import (Switcher)Import users, enrollments, and completion history via CSV, and bulk re-upload SCORM packages
Group Admin RoleDelegate admin access to group managers
SCORM ContentUpload and manage SCORM packages
cmi5 ContentUpload and manage cmi5 (xAPI) packages; built-in LRS
AICC ContentUpload and manage AICC (HACP) packages; built-in endpoint
Quiz AuthoringBuild quiz questions, choices, and scoring
Manual Grading (Essays)Grade essay answers from the grading queue
Post-Course SurveysCollect learner feedback (Kirkpatrick L1)
Course Ratings1–5 star learner ratings with optional comments; per-course on/off switch, moderation and report columns
ILT & VILT SessionsSchedule instructor-led and virtual sessions, waitlists, attendance, and reschedules
QR Attendance Check-InLearners self-check-in to in-person sessions by scanning a QR code
ILT Attendance ReportingAttendance across sessions and series, per-learner rollups, and roster CSV export
SSO SetupSAML 2.0 and OIDC single sign-on
SSO-Only ModeRequire SSO tenant-wide; break-glass recovery account
Multi-Factor AuthenticationTOTP MFA policy, enrollment, and recovery
Account Lockout, Password Rotation & Concurrent SessionsFailed-login lockout thresholds, password rotation policy, and one-session-per-user mode
Support AccessGrant Embay support staff time-limited, audited login access (consent-based)
Audit — Email LogOwner-only review of every email the platform sent to your members
Self-Registration & Public CatalogAllow learner self-signup and expose a public course catalog
White-Label & BrandingCustom domain, logo, and colors
IntegrationsTabbed Integrations menu: video conferencing (Zoom/Meet), API keys, and webhooks
NotificationsEmail and in-app notification templates
Internal MessagingWho can message whom, announcements to courses/groups/teams, attachments and what is audited
Analytics (Reports)Built-in reports and scheduled delivery
Billing PortalPlan changes, payment methods, usage, and invoices
Data Retention & PrivacyRetention schedule, recording expiry, Law 25 deletion requests
Accessibility Conformance (WCAG 2.2 AA)VPAT-format conformance record, known limitations, and the public accessibility statement
Embay Academy for Your TeamFree training on EmbayLMS for your staff, by role
Sandbox EnvironmentTest configuration without affecting learners
Platform AdminEmbay staff — cross-tenant operations