Continuing-Education (CEU) / Credit-Hours Tracking
Who this guide is for: Tenant administrators who award continuing-education units or credit hours for course completion and need learners to see the credit they have earned.
You can attach an optional credit value and a unit label to any course. When a learner completes the course, that credit appears on their certificates and on their transcript, both per-course and as a running total.
CEU is optional — courses with no credit value behave exactly as before.
Step 1 — Set credit on a course
- Go to Courses and open the course.
- In the course editor, find the Certificate panel.
- Under Continuing-education credit (optional), enter:
- Value — the numeric credit (e.g.
1.5). Decimals are allowed. - Unit label — what the credit is called (e.g.
CEU,CPD hours,credits).
- Value — the numeric credit (e.g.
- The values save automatically when you click away from the field.
Leave the value blank to award no credit.
Configuration reference
| Field | Where | Format | Notes |
|---|---|---|---|
| Value | Course editor → Certificate panel | Number ≥ 0 (decimals allowed) | Blank = no credit |
| Unit label | Course editor → Certificate panel | Text ≤ 40 chars | Free text, e.g. CEU, CPD hours |
What the learner sees
On Achievements → Certificates, each earned certificate shows its course’s
credit (e.g. 1.5 CEU), and the top of the list shows the total credit earned
across all certificates (for example, 1.5 CEU earned).
The total is a straight sum of the credit values across completed courses. If your courses mix unit labels, the total uses the first label encountered — keep a consistent label across courses you want summed together.
Troubleshooting
| Symptom | Cause | Fix |
|---|---|---|
| Credit not showing on the certificate | The course had no credit value when completed, or the learner hasn’t completed it | Set the value; new completions pick it up |
| Total looks wrong across mixed units | Different courses use different unit labels | Standardize the unit label across courses |
| ”CEU value must be a non-negative number” | A negative or non-numeric value was entered | Enter a number ≥ 0 |