How to Change Your Session Series
Some courses run their live training as a series — a set of dated sessions you attend as a group (your cohort). When you enrolled, you picked one. If you chose the wrong one, or your schedule changed, you can move to another series yourself, as long as your current series has not started.
Change your series
- Sign in and open the course page (My Learning, then the course).
- Find the Your sessions section. It lists the series you are in for each live-training module, with its dates.
- Click Change series next to the module.
- Pick the series you want. Each one shows how many sessions it has, its dates, and how many seats are left.
- Click Next. The confirmation shows exactly what will change in your calendar: the sessions you are leaving and the sessions you are joining.
- Click Move to [series name].
That’s it. You will get one confirmation email with two calendar files attached: one removes the old sessions from your calendar, the other adds the new ones. Open both so your calendar matches.
When you can’t change it yourself
Change series is not offered — and the reason is shown instead — when:
- Your series has already started. Once the first session of your current series has begun, only your training administrator can move you.
- Your attendance has been recorded. If an instructor has marked you present or absent for a session in your series, that record stays, and only an administrator can move you.
In both cases, contact your training administrator. They can move you to another series and will tell you why if they decline.
If the series you want is full
You can still pick it. You are placed on its waitlist, and you are notified if a seat opens. Your calendar receives the new sessions either way, so keep an eye on your email.
Frequently asked questions
Does changing series lose my progress? No. Your course enrollment and everything you have completed stay as they are. Only the live-session dates change.
Can I go back to my original series? Yes, as long as it has not started and has a seat — use Change series again.
I was moved by an administrator and didn’t ask for it. The confirmation email includes the reason they gave. Reply to your training administrator if the new dates don’t work for you.